Shipping & Digital Delivery Policy — IKEYSUP LTD (Ikeysup)
Order Confirmation
Once your order is placed, you will immediately receive an Order Confirmation Email.
This confirms that your order has been received and your payment has been securely pre-authorized.
Digital Delivery (Primary Delivery Method)
Ikeysup specializes in digital products, and most items are delivered electronically.
Instant Delivery
In most cases, your digital license key will be emailed to you within a few minutes of your purchase.
If You Didn’t Receive Your Key
If you do not receive your digital product email within 30 minutes, please:
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Check your Spam/Junk folder
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Check your Promotions or Other tab (Gmail/Outlook)
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Ensure you entered the correct email address at checkout
We send from multiple delivery servers to increase inbox success.
If you still haven’t received your key after 30 minutes, contact us:
Email: contact@ikeysup.co.uk
Physical Products (If Applicable)
Most products sold by Ikeysup are digital.
However, for any physical items:
Processing Time
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Orders are normally processed within 1–2 business days.
Shipping Method
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Standard Ground Shipping
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Estimated delivery: 6–10 business days
Delivery times may vary depending on product availability and courier performance.
In many cases, items may arrive earlier than the provided estimates.
Customer Support
If you have questions about your delivery or need assistance:
Ikeysup Ltd
Email: contact@ikeysup.co.uk
Phone: +44 7520 604163
Address: 128 City Road, London, EC1V 2NX, United Kingdom
We are available 24/7 to assist you.